![]() ![]() With the issue of homophobia, the findings were equally shocking. A further 51% of fans had also witnessed racism directed at a fan of a different team to theirs on social media. Looking at the football season between January 2019 – December 2019, 30% said they’d witnessed racist comments or chants at a football match and a staggering 71% of those questioned also said they had witnessed racist comments on social media directed at a footballer. The results showed that 39% of fans surveyed had witnessed or heard an act of discrimination with the last year and 14% of people had witnessed abuse within the last week alone. ![]() Other data, including the findings of our YouGov poll and the increased investment by social media in human and AI driven content moderation, indicate that hate on social media continues to rise significantly.Īlongside these findings, we launched a YouGov poll with over 1,000 football fans, to gain a better understanding of discrimination incidents across the game. There is some evidence to suggest that users are now reporting to us when they have received unsatisfactory responses from initial complaints to social media companies directly. We believe that this reflects greater public awareness of mechanisms to report directly to social media companies. We experienced a reduction in the number of complaints direct to us in terms of abuse on social media. At the professional game, phone reports plummeted by over 70%, while reports via social media leapt by 229%. There were also major changes in how individuals chose to report incidents of discrimination to us. Comparing this season to the equivalent period last season, there was an 11% increase in reports. However, all grassroots matches from March 2020 onwards were cancelled due to Covid-19. Even more alarmingly, we received 117 reports of abuse based on sexual orientation compared to 60 last season – up by 95%.Īt grassroots level there were 94 reports this season compared to 113 last year, a fall of 14%. There was also a 53% increase in reported racial abuse in the professional game between this season and last, up from 184 to 282. Overall, in the professional game we saw a 42% increase in reports of discrimination in total, up from 313 to 446. Our report details discriminatory related abuse received during the 2019/20 season, at both professional and grassroots levels. Our latest annual report for the 2019/20 season shows shocking increases in the levels of race hate and homophobic abuse, around football matches and across social media – in spite of the season being put on hold for several months due to Covid-19. The Kick It Out website remains the most popular way overall of reporting incidents of discriminatory abuse. ![]() The other leading type of abuse reported was fan-on-fan, which consisted of 30% of the incidents reported. We also looked at the type of abuse captured, with fan-on-player being the most common and accounting for over two fifths of all reports received (43%). Reports of racism are again the most common, accounting for 54% of reports (329 reports). Possible reasons for this are the volume of professional games played in January (with the start of the FA Cup 3rd round), and several rearranged fixtures falling into March. We will continue to work with our partners in football to address any online abuse and push for the Online Safety Bill to be completed when Parliament returns from recess in September this year.įor the 2021/22 season, there was a relatively even spread of reports (averaging 60 reports a month, August 21 to May 22), with small peaks in January 2022 and March 2022. On social media, we saw a 38% drop in social media reports, between the 2019//22 season.Ī lot of work has been done to tackle online abuse in the past 18 months, including the introduction of a monitoring platform by the Premier League, as well as a Football Online Hate Working Group established in 2021 by Kick It Out which has addressed processes around sanctions and enforcements, as well as communications and campaigns. Using the last comparable season 2019/20 (as the pandemic curtailed attendance at a professional level, and grassroots games were on/off for most of the 2020/21 season), in the 2021/22 season we have seen a 41% increase in reports from the grassroots game (94 in 2019/20 vs 159 in 2021/22), with an 8% drop in reports overall (661 in 2019/20 vs 610 in 2021/22). ![]()
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